Privacy Policy
Last updated: November 17, 2025
Your Privacy Matters
At RelyWay Hawthorne Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us, including:
- Your name, address, phone number, and email address
- Details about your concrete project and property
- Payment information when you hire us for services
- Communication preferences and correspondence with us
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you visit.
How We Use Your Information
We use the information we collect to:
- Provide estimates and quotes for your concrete projects
- Schedule and complete your concrete work
- Process payments and maintain billing records
- Communicate with you about your project and our services
- Send you updates, promotions, and helpful maintenance tips
- Improve our services and customer experience
- Comply with legal obligations and resolve disputes
Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (payment processors, scheduling software, etc.)
- Professional advisors such as lawyers and accountants
- Law enforcement or government agencies when required by law
- Other parties with your consent
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.
Your Choices
You have the right to:
- Access and review the personal information we have about you
- Request corrections to inaccurate information
- Opt out of receiving promotional communications from us
- Request deletion of your personal information (subject to legal requirements)
To exercise these rights, please contact us using the information below.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
RelyWay Hawthorne Concrete
4623 W El Segundo Blvd #204, Hawthorne, CA 90250
Phone: (323) 471-6183
Email: hello@hawthorneconcrete.com